Force Headquarters outlines community policing engagement programme
This report was updated on 13 Nov 2026, 18:23.
A structured engagement programme will bring divisional commands into regular scheduled contact with the communities they serve.
Force Headquarters has outlined a structured community policing engagement programme intended to place regular, scheduled contact between divisional commands and the communities they serve at the centre of local policing.
The programme sets out a recurring cycle of community meetings, published points of contact at divisional level, and a feedback route through which residents can raise local safety concerns directly with their division.
How the programme is structured
Under the arrangement, each participating division holds a scheduled public engagement session. Sessions are open to residents, market associations, transport unions, religious bodies, school administrators and other community groups operating in the division's area.
Divisions are expected to publish a named contact for community liaison, so that residents have a consistent point of reference rather than beginning afresh with each report.
Reporting and feedback
Concerns raised at engagement sessions are logged and reviewed at command level. The intention, according to the outline, is that residents can see what became of the matters they raised rather than only that they were received.
NPFTV will cover engagement sessions as part of its community policing programming, and will publish summaries of the issues raised and the responses given.
